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This toolbox talk on Foot Safety addresses the critical yet often overlooked importance of protecting our feet in the workplace. Participants will learn about common hazards such as falling objects, sharp materials, and the risks associated with heavy machinery, as well as the essential role of personal protective equipment like steel-capped boots. By emphasising proper … Read more

This toolbox talk on the Safe Operation of Forklifts highlights the critical safety procedures necessary for operating forklifts. Participants will learn about key risks associated with forklift operation, including tip-overs and collisions, and the importance of conducting thorough pre-operational checks.

As temperatures rise, the risk of heat stress increases, especially when working in hot environments or under direct sunlight. Heat stress can lead to serious health problems such as heat exhaustion or even heat stroke. Today, we’ll discuss how to recognise, prevent, and respond to heat stress to keep everyone safe.

This Toolbox Talk on Hospitality Bar Safety and RSA Requirements focuses on the essential safety practices and regulatory responsibilities for staff working behind the bar. Participants will learn about the safe handling of glassware and equipment, strategies to prevent slips, trips, and falls, and the importance of responsible service of alcohol (RSA), including ID checks … Read more

In a commercial kitchen, proper housekeeping is crucial for maintaining a safe, hygienic, and efficient working environment. Given the high volume of activity and food preparation, effective cleaning and organisation are key to preventing accidents, ensuring food safety, and enhancing overall productivity. Today, we’ll cover essential practices for maintaining a clean and organised commercial kitchen.

This Toolbox Talk on Hospitality Customer Safety and Conflict Resolution highlights the importance of ensuring a safe environment for customers while effectively managing potential conflicts. Participants will learn about maintaining safety through regular inspections and emergency preparedness, as well as the importance of responsible alcohol service. Strategies for preventing and resolving conflicts, such as clear … Read more

This toolbox talk focuses on the importance of equipment safety in the hospitality industry, highlighting the risks associated with various kitchen and cleaning tools. It emphasizes safe operation practices, regular maintenance, and the need for proper training and personal protective equipment. By adhering to these safety guidelines, staff can minimize risks and ensure a safer … Read more

This toolbox talk highlights the importance of understanding and managing food allergies and special dietary requirements in the hospitality industry to ensure customer safety. It covers common allergens, effective communication with customers, and strategies to prevent cross-contamination during food preparation. By being informed and proactive, staff can create a safer dining experience and enhance customer … Read more

Maintaining high health and hygiene standards in the hospitality industry is essential for ensuring the safety and satisfaction of customers, as well as the well-being of staff. This talk will cover key practices to uphold hygiene in food preparation and service areas, as well as personal hygiene standards for all employees.

In the hospitality industry, manual handling tasks are common, whether it’s lifting boxes, carrying trays, or setting up equipment. Poor manual handling practices can lead to injuries, including strains, sprains, and long-term musculoskeletal disorders. This talk will focus on safe manual handling techniques and the importance of ergonomics in preventing injuries.

In the hospitality industry, Personal Protective Equipment (PPE) is essential for safeguarding the health and safety of employees. PPE helps protect against various hazards, from hot surfaces in the kitchen to chemicals used in cleaning. This talk will discuss the importance of PPE, the types commonly used in hospitality, and best practices for its proper … Read more

In the hospitality industry, the safe handling of chemicals is essential to protect the health and safety of staff and customers. Whether it’s cleaning agents, sanitisers, or other substances, proper usage and storage are crucial to preventing accidents and ensuring a safe working environment

Slips, trips, and falls are some of the most common causes of injury in the hospitality industry. They can happen in kitchens, dining areas, or any other part of the workplace, often resulting in sprains, fractures, or more serious injuries. This talk will cover the keyways to prevent these incidents and keep everyone safe.

Working in the hospitality industry can be demanding, with long hours and high-pressure situations that can impact your work-life balance and stress levels. Maintaining a healthy balance and managing stress is crucial for your well-being and job performance. This talk will cover strategies to help manage stress and achieve a better work-life balance.

Maintaining a clean and well – organised workplace is essential in the hospitality industry. Not only does it create a positive impression on customers, but it also ensures a safe and hygienic environment for both staff and guests. This talk will cover the importance of cleanliness and housekeeping and provide tips for keeping our workplace … Read more

In today’s always-connected world, the boundary between work and personal life can easily blur, leading to stress and burnout. The “right to disconnect” refers to an employee’s right to not engage in work-related communications or tasks outside of working hours. This principle supports mental health and well-being by ensuring adequate rest and personal time. Under … Read more

In today’s workplace, mental health is as important as physical safety. Both the Occupational Health and Safety (OHS) Act, the Work Health and Safety (WHS) Act, and ISO 45001 guidelines stress the need to manage psychosocial risks in the same way as physical hazards. A supportive environment is key to maintaining the mental well-being of … Read more

Employers have a fundamental duty to protect their workers and others from harm in the workplace. This responsibility involves identifying potential hazards and implementing effective controls to manage them. Equally, workers must be aware of these hazards and understand how to protect themselves. This toolbox talk aims to educate everyone on how to assess the … Read more

Ladders are essential for accessing heights in various workplaces, but using the right type of ladder for the job is crucial for safety. Today, we’ll focus on ladder safety with an emphasis on using platform ladders exclusively, as they offer greater stability and safety for many tasks. Understanding how to use platform ladders properly will … Read more

Machine guards are a critical safety measure designed to protect workers from severe injuries caused by moving machinery. Effective use of machine guards can prevent accidents such as crushed fingers or hands, cuts, amputations, and burns. This talk will discuss the importance of machine guards, their types, and compliance with relevant Australian legislation and standards, … Read more

Open fireplaces can enhance the ambiance in a clubhouse or restaurant, providing warmth and a welcoming atmosphere. However, they also come with inherent risks that must be managed carefully to ensure safety for both staff and patrons. This talk covers essential safety practices for managing open fireplaces effectively.

Manual handling is a common task in many workplaces, but it can lead to serious injuries if not done correctly. Proper techniques and practices are essential to prevent musculoskeletal disorders and other injuries. Today, we’ll discuss safe manual handling practices to ensure everyone stays safe and healthy while performing these tasks.

Reporting near misses and incidents is crucial for maintaining a safe work environment and preventing future accidents. A near miss is an event that could have led to an incident but did not, while an incident involves actual harm or damage. Understanding how to report these events effectively helps us learn from them and improve … Read more

Exposure to high levels of noise in the workplace can have serious health implications, including hearing loss and other related conditions. It’s crucial to understand the risks associated with noise exposure and how to effectively manage them to protect your hearing and overall wellbeing. Today, we’ll discuss noise exposure, its effects, and how to control … Read more

Good housekeeping in the office is crucial for maintaining a safe, efficient, and pleasant work environment. An organised office helps prevent accidents, improves productivity, and creates a positive workspace. Today, we’ll cover the key aspects of office housekeeping and how we can all contribute to a tidier, safer office.